The City of Gatlinburg is governed by the City Commission, which is comprised of five City Commissioners, who are elected at-large on a non-partisan ballot for staggered four-year terms.

The Mayor and Vice Mayor are elected by the Commission on an annual basis.

The City Commission is the Legislative and Policy-Making body of the municipal corporation which enacts Ordinances and Resolutions and sets the policies by which the City's government functions. Under provisions of the City Charter, the Commission appoints a City Manager who is responsible for implementing established Policies and for the efficient administration of City Operations.

The City Manager is responsible for directing the overall administration of all Departments and Divisions; administering the Capital Improvements, and Major Equipment Purchase Programs; preparing and submitting the annual Budget; keeping the Commission advised of the City's financial condition; and recommending to the City Commission measures or actions he/she considers necessary for efficient operation of the City.