The Police Department has 55 employees and is comprised of four Divisions - Administration, Patrol, Investigations and Communications/Jail. Each division of the department is responsible for specific duties that require expert training and experience to accomplish the goals of the department. The department services an area of 10.1 square miles with an overnight average population of fifty-five thousand.

The Police Department provides full law enforcement services 24 hours a day, year-round. Records, Court, and Administrative Divisions are available Monday through Friday from 8:00 AM - 4:30 PM (Closed on Observed Holidays).

Contact Phone Numbers:

Emergency:  911 
Police Department:  (865) 436-5181
Dispatch: (865) 436-5181 or (865) 436-1420
Administrative Secretary/Records:    (865)436-1421
City Court Clerk: (865) 436-1419
Fax: (865) 436-7185


Gatlinburg Police Department Email

Physical Address
1230 East Parkway
Gatlinburg, TN 37738

Mailing Address
Gatlinburg Police Department
P.O. Box 5
Gatlinburg, TN 37738-0005

Department Statistics
Sworn Officers - 45
Jail/Dispatch - 8
Administrative - 2
Calls For Service - 24,068 (2018)

City Statistics
Incorporated : 1945
Population : 4,047 (source: 2012 U.S. Census Estimate)
Land Area : 10.1 Miles

THSO Grant and Title VI Compliance:
The Police Department is the recipient of a grant from the Tennessee Highway Safety Office. This grant was awarded for police traffic services and the funds are to be used for traffic safety education, training and enforcement.

The Police Department adheres to the requirements of Title VI of the Civil Rights Act of 1964 and does not discriminate based on the grounds of race, color, sex, or national origin with regards to the delivery of police services for our visitors and citizens.

For more information on Title VI compliance: